Lesson 1: Performance Management Basics
Topic A: Introducing performance management
Topic B: Performance management plans
Topic C: Job descriptions
Lesson 2: Performance-Planning Meetings
Topic A: Understanding performance-planning meetings
Topic B: Process for providing feedback
Topic C: Coaching employees
Lesson 3: Appraising Employee Performance
Topic A: Performance appraisal process
Topic B: Gather appraisal materials
Topic C: Prepare for the appraisal discussion
Topic D: Leading an appraisal discussion
Topic E: Responding to and resolving conflict
Lesson 4: Legal Appraisals
Topic A: EEO Laws
Topic B: Risks of legal challenge
Lesson 5: Performance Improvement
Topic A: Plan performance improvement strategies
Topic B: Conducting status meetings
Topic C: Maintaining documentation
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